FAQ

 

How do I make an appointment?

 

The best way to make an appointment is through our booking page.  Please click on Book Now button and follow the prompt.  If you have any additional questions, email us at nuadbodyworkphilly@gmail.com or by texting us at 267 225 1611. Note: We reserve the right to refuse service to anyone who is requesting unreasonable treatment which is contraindicated or against our therapeutic practices and training.

Do you accept walk-ins?

 

All sessions are by appointment only. Please don’t show up at our door. If available, appointments would be visible to you with at least 5 hours in advance via our booking site.

I don’t feel so well. Should I come for a session anyway?

 

If you are feeling off or feeling like you are about to get sick, you should stay home and rest. With increased circulation and manipulation of the muscles, your body releases and/or pushes metabolic waste through your system faster than normal.  When you are already dealing with symptoms in the early stage of the sickness, the bodywork can increase your symptoms and make you feel worse.  Best idea is to stay home and rest.

Would you work on only one area of the body such as the lower back or the back for the entire session?

 

We often find that a better treatment is to work holistically finding the root of the problem and working on the areas that refer pain patterns (which may not be where the pain is located). This may sound counterintuitive to some, but it’s our treatment philosophy. So, to answer the question, we don’t treat only one area unless we think that is the appropriate treatment. We may not be a good match for you if digging into one area for 60-90-120 minutes is what you are expecting.

How do you prefer to be paid?

 

We prefer cash, check, Venmo, and CashApp. First clients are required to book online using credit or debit card. After the first appointment, clients are expected to pay after service is rendered.

Do you accept gratuities/tips?

 

It is a common practice to leave gratuity in the wellness industry. However, you are not obligated to tip. Please note that they are not included in the price of the treatment. If you feel you would like to express your appreciation after receiving great service, we accept gratuity. Another way to show your appreciation would be to leave us a review on Google or refer other clients to our practice.

What do I wear?

Each modality is different:

Thai Bodywork is performed on a padded floor mat with the receiver fully clothed. Loose fitting or flexible clothing is recommended, such as cotton sweatpants and cotton shirt.

Chi Abdominal Massage is an oil massage practiced on the abdomen, on a mattress on the floor or on a table.  A receiver is fully clothed with only abdominal area exposed for the work.  Loose fitting or flexible clothing is recommended, such as cotton sweatpants and cotton shirt.

For Deep Tissue/Myofasical Release massage or Ashiatsu, you can undress to your level of comfort.  Some clients prefer to keep their underwear on during a massage, while others prefer to remove everything. It is up to you. From the massage therapist perspective, it’s easier and more effective to massage the glutes without underwear, but we can adapt.  You will always be draped.  Only the area being worked on will be uncovered.  Please note that by the PA state laws, clients need to be draped at all time.

For Integrative Clinical Manual Therapy you can come in with sport bra/camisole and a pair of shorts.

Can I eat before my session?

 

A receiver is recommended not to eat for 1 hours minimum before a session and 3-4 hours minimum before Chi Abdominal Massage.

Special Notes for people who booked for a Chi Abdominal Massage session

 

Chi Abdominal Massage isn’t recommended for people with following conditions:  1) Chronic diseases, such as cancer; 2) if you wear a pacemaker; 3) if you have your menstrual cycle, are pregnant, wear coil or a gastric ring; 4) if you have ever had a blood clot or taking anticoagulants.

How early should I arrive?

 

Please arrive to our door ​no more than ​5 minutes ​prior to your appointment ​time ​so you ​use the restroom, and have some water. Don’t forget to ring the doorbell! ​ We cannot guarantee that the therapist will be ready for you if you arrive early.

Do you have a waiting area?

 

We don’t have a waiting area for clients or client’s family. Special ​accomodation maybe be arranged ​​in advance ​if it is absolutely necessary.

Where do I park?

 

Free street parking is available within a ​block radius. Most of time, you will find a spot in front.

Why don’t you have a sign at the door?

 

We work at our home office by appointment only. We are not a spa or a commercial business. Please look for the address on the confirmation Email and be respectful to neighbors.

When does my appointment begins and end ?

 

Your appointment begins ​from the time when therapist is ready to engage with you until you are ready to check out. Your appointment time includes pre- and post-consultation and treatment. Please book a longer treatment session if you have multiple symtoms and conditions that need to be discussed and treated.

Are you vaccinated?

 

Yes, both practitioners are current with Covid-19 vaccines and boosters.